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    Frequently Asked Questions

    Sunshine Maids FL guarantees’ you get the cleaning you want. A well trusted crew, that holds years of experience and love for cleaning. We design a cleaning fit just for you, your home, and your schedule.

    You are not required to be home during your cleaning, unless it is more comfortable for you. If you are to not be home during your service time, we will make sure to have it filed so our staff is aware no one should be in the home during that time.

    If something breaks during a cleaning, our staff will contact you immediately and further actions will take place, replacing, fixing, etc.

    There is very little you to do in preparation for the arrival of Sunshine Maids FL cleaners. The main thing to have in mind is that there is  no reason to do any pre-cleaning, so don’t worry about the mess, no matter how terrible it may seem! We have it all planned out and sure to stay on top of everything.

    However, it’s a good idea to remove any clutter, such as dirty clothes, before our cleaners arrive. This will make the thorough and efficient cleaning of all the surfaces easier. Also, if you want the bed linen and towels changed, be sure to indicate where the clean ones are. Last but not least, make sure your pets are in a safe location so our cleaners could go about their work without being distracted by your fluffy little ones.

    You can make special requests, of course, and design your own cleaning checklist, depending on the needs, type and size of your household. You can also ask our cleaners to pay special attention to certain areas of your home and clean them more thoroughly or more frequently. Other than that, you’re all set! Sunshine Maids FL cleaners always provide premium quality, with no worries.

    Sunshine Maids FL staff does work off a checklist which is marked with each item they have completed in your home, which is left behind so you also can be aware of what was completed.

    Sunshine Maids FL takes full pride in their work, so we 100% stand behind our work. We want to make your cleaning experience the best, if you are unhappy with your cleaning at all you can call within 24 hours of your cleaning, and another service will be provided to make sure you are satisficed completely.

    You will not need to provide cleaning equipment or supplies for Sunshine Maids Fl staff, if you wish for them to use your equipment or specific supplies, then you can let them know at time of arrival or we can put it in the file so it is known each time of the special request.

    If you are needing to reschedule a Sunshine Maids FL cleaning service, you can call or email and we will help reschedule or get back to you asap to set up the reschedule.

    Sunshine Maids FL is designed to fit your needs, with that we do have a few limitations to things our staff does not clean.

    • Fireplaces
    • Outside of house (Power washing)
    • Pools

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